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Quick Links to Payment FAQs

What do I need to do?
What is Paypal?
Is it really secure?
Is there an additional fee?
How can I prove I paid my bill online?
Do I have to sign up for anything?
Can I still pay by check?
What if I have problems?

Payment FAQs

What do I need to do?

  • Please visit this page.  It will ask you to enter your US Refund case number.  After that, we will display some basic information from your case.  Please confirm this is correct.  If so, please click the button below that says "Paypal: Click Here To Pay".  You will then be transferred to Paypal's secure site to pay your bill.  They will ask you for your credit card information and you will be able to pay your bill there.

What is Paypal?

  • Paypal is a company owned by eBay.  They specialize in transferring money online.  You can set up an online bank account with them or simply use them to transfer money online.  We will be using them to process your credit card payment.

Is it really secure?

  • Yes.  The only information we send to Paypal is your case number and amount due.   Please click here  for more information regarding Paypal's security policies.

Is there an additional fee?

  • Absolutely not.  The amount due is exactly what was agreed upon in your original contract.

How can I prove I paid my bill online?

  • After you have paid, you will receive a confirmation number from Paypal.  Please write this down.  Also, Paypal will send you a confirmation e-mail.  If there are ever any doubts, you can simply forward this e-mail to us.

Do I have to sign up for anything?

  • No.  You do not need to sign up for a Paypal account, all they do is facilitate the transfer.

Can I still pay by check?

  • Yes, you can still pay by check.  To do so, please send us a check payable to "U.S. Refund Consulting" and mail it to our Denver address. .US Refund accepts debit and credit, Visa, Master Card, Discover, American Express and PayPal online. By phone US Refund accepts debit and credit Visa and Master Card at 1 877 733 8636 and personal checks by phone. You may mail your check or money order to US Refund Consulting 700 Colorado BLVD Suite 700 Denver, CO 80206

What if I have problems?

  • If you have any problems whatsoever, feel free to contact us.